It's always a good idea to consult with several professional pool builders and consider key issues such as experience, reputation and customer service before deciding who will build your pool. Our Dealer Selector can put you in touch with builders in your area, along with professional pool retailers who sell above ground pools and pool service professionals who can help you properly maintain your pool so you can enjoy it for years to come!
As when hiring any contractor, you should always inquire about references, insurance and make sure they are properly licensed (if required by your state). You should also check the Better Business Bureaudatabase for any unresolved complaints
Also, make sure to interview your pool professional carefully. Here are a few things to consider.
- What is the company’s reputation in the community?
- Do you know a friend or neighbor who has used the same company with good results? If not, can the company provide you with dozens of reliable references or customer report cards?
- How does the company treat you as a potential customer?
- How long has the company been in business, and how long have they been building in your area?
- How many pools have they built?
- Will the company provide you with a clear written estimate so that you’re not confused about what work will be done?
- Will they finish the project on time?
- Is the company in good standing with your local Building Department, the State Department of Consumer Affairs and/or Contractor's Board?
- Will the company add hidden charges after the construction process has begun?
- Is the company financially stable so that there is no risk that you’ll be left with an unfinished pool if they go out of business?
- Will the company be careful to remove or take care of landscaping and other outdoor structures?
- Will they keep your property clean and safe throughout the construction process?